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Define Ventures Partners
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Sr. Technical Program Manager, Operations

Hims & Hers

Hims & Hers

IT, Operations
Remote
Posted on Friday, April 12, 2024

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget. The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap.

You Will:

  • Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
  • Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
  • Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
  • Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
  • Work closely with technology, products, and, operations teams to align project goals and priorities.
  • Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
  • Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
  • Successful negotiation with stakeholders to maintain alignment across the organization.
  • Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
  • Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
  • Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.
  • Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.
  • Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.
  • Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.
  • CapEx and OpEx budget planning and tracking

You Have:

  • A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline.
  • 7+ years of relevant work experience in project management or related roles
  • Prior experience managing projects or programs of increasing complexity and scope.
  • Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers.
  • Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met.
  • Skills in identifying, assessing, and mitigating risks associated with program activities.
  • Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members.

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

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