At Blackbird Health our commitment is to provide precision care, with powerful outcomes for children, adolescents and young adults struggling with social developmental and school related challenges. We believe that our youth deserve the very best care, not only for their physical health, but also their mental health. Through an integrated community-centered care approach, our skilled clinical team delivers exceptional virtual and in-person care across a wide range of specialties. If you're excited to work for a mission driven company that values compassion, dedication and the holistic approach to care, Blackbird Health is a great place to advance your career.

As a Practice Relationship Coordinator, you'll play a key role in supporting the day-to-day management of relationships with partner practices. You will work closely with the Practice Relationship Manager to implement effective relationship management strategies tailored to the specific needs of our partner practices. Your responsibilities will include coordinating external communication, working closely with the front desk to ensure partner practice referrals are outreached and scheduled within a timely manner, providing administrative support to the Growth team, and generating reports to keep pediatricians informed about the patients they have referred for care.

WHY WORK WITH US:

• Comprehensive benefits package: medical and dental coverage is available on day 1 of employment
• 401k (with a company match)
• Employer-paid life insurance coverage
• Paid Time Off
• Explore your career advancement potential by receiving opportunities to grow with tenure
• Supportive work culture
• Blackbird Health is made up of intelligent, humble, compassionate and hard-working people. Joining the ranks means you’ll have an automatic network to turn to for best practices, professional development, and opportunities to share your expertise

ESSENTIAL FUNCTIONS:

• Support Relationship Management: Assist Practice Relationship Manager in creating and implementing relationship management strategies to strengthen partnerships with all partner practices.
• Manage Specific Accounts: Focus on managing relationships with assigned partner practices, understanding their specific needs, and working to increase the practice’s overall referral volume.
• Coordinate Communication: Serve as a central point of contact for assigned partner practices, facilitating communication between practices and internal teams to ensure efficient collaboration.
• Monitor and Report: Keep track of communication and interactions with assigned partner practices, providing regular updates and reports to Practice Relationship Managers.
• Provide Administrative Support: Assist with administrative tasks such as organizing documents, updating all external reports, and maintaining accurate records related to practice relationships. You will provide administrative support both internally to the growth team and externally.

REQUIREMENTS:

• BA in business administration, healthcare management, or related field preferred.
• Previous experience in a coordination or support role, preferably in a healthcare or similar industry.
• Strong communication and interpersonal skills, with the ability to build rapport and foster positive relationships.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Proficiency in Excel and Google Suite preferred. Experience with CRM is a plus.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
• Remote position with the ability to travel on-site to external practices or Blackbird clinics as needed.

FOSTERING AN INCLUSIVE ENVIRONMENT:

Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.